Keeping Your Team Connected During Day-To-Day And Pre-Planned Events With The Intrepid Response Platform

The Challenge Mutual Aid Events can lead to some of the biggest challenges for Public Safety teams. Communication during prolonged operations can start to become confusing, out-of-date, or be missed completely during busy times. Jarrod Bilacic and his team needed a solution to better coordinate his team, keep incident information organized, and quickly share up-to-date incident details.

Jarrod introduced The Response Platform to his team while working mutual aid and surveillance operations. The Connect and Locate Module changed the way his team kept users, on or off scene, informed with incident details and improved their ability to coordinate with real-time location information. “A huge feature for us is the ability to seamlessly drop files into Connect and have everyone on the team immediately have that intel at their fingertips.” — Jarrod Bilacic

The Solution

Real-Time Communication — Stop relying on long text message chains and scrolling through pages of cell phone photos. Intrepid Connect is a secure, collaborative workspace where all users can instantly share text and multi-media messages with the entire team or command center, on and off scene. Quickly reference this information or export it via PDF for after-action reporting. 

Incident Pre-planning — Save valueable response time before a incident by creating full plans with markers for specific locations, shapes for perimeters, and pre-loaded information such as images, files, maps, or instructions for your teams to quickly reference. Every team member can know their location or job description ahead of time - saving time, increasing officer safety, and resulting in less confusion and inaccurate decision-making. 

“We use Response on almost a day-to-day basis, especially on prolonged operations where we can update the files continuously. That way all team members have the information on their phones without the need to relay information back and forth multiple times and to multiple people.” 

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