What You’ll Learn
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How to Dramatically Decrease Response Times.
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How to Communicate, Collaborate and Coordinate Effectively.
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How to Enhance Situational Awareness and Responder Safety.
PROBLEM
The Texas Southern Regional Response Group (SRRG) needed to reduce critical incident response times while simplifying the team mobilization process, which typically involved multiple phone calls. In one recent example, team notification was delayed by as much as 30 minutes — far too long when every second matters during an emergency.
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SOLUTION
The Southern Regional Response Group (SRRG), a tactical law enforcement group in Texas needed a faster way to mobilize its 40-person team spanning 11 cities — they deployed Intrepid Response.
Using Intrepid Response, the SRRG has significantly accelerated response notifications. "Our response times have absolutely gotten lower," says Lewis. "The previous system could take 20-30 minutes to send a notification, so we'd have a massive delay." Intrepid Response is nearly instantaneous.
"As a Commander, I can easily pull up Intrepid Response, add the information I need, and send it to the entire team."
Lieutenant Mike Lewis, Assistant Commander Special Response Team, Southern Regional Response Group
