Welcome to Intrepid Response
Thank you for your purchase.
Please Review our Onboarding Process.
A welcome email will be sent to new customers with the following information.
1. A detailed list of license count by module that they have purchased and/or are trialing.
2. Subscription period start and stop date.
3. See the attached User and Password set up doc to get a link to set up date and time for training.
4. 24/7 Support contact information.
5. Intrepid Point of contact email address.
Define and fill out the following:
1. Insert User and Password details for all participants and return completed form to Intrepid Networks.
2. Identify the Admin or Point of Contact in your organization.
You will receive a Confirmation Statement stating that user names and passwords with their access roles/permissions have been setup as per request.
Temporary passwords should be changed at the earliest convenience. File with user names/passwords will be attached as an encrypted file, password to be sent separately. Also state that they will learn how to add / modify users during their training.
Training Day is defined and confirmed. (Performed within 14 days of purchase.)